Our Services

Considerate Services Make Your Investment Easier

CME provides “Consultant & Steward” services throughout the life cycle of entire investment project, consisting of such stages as before-sale consultation, solution design, equipment manufacturing, installation instructions, spare parts supply, and production line operation. Feedback from you on our services will receive timely, rapid and efficient handling.

Service commitment

We are committed to providing timely, rapid, and efficient services for each of our customers..

Rapid reply within 30 minutes

To the issue you consult about, or the feedback from you, we are sure to make reply within 30 minutes to have effective communication.

Providing solution design within 24 hours

According to the results of communication with you, we will, within 24 hours, provide a design solution, or a solution handling your feedback.

Dispatching engineers within 24/72 hours

If we decide to dispatch engineers to support your production, we commit ourselves to dispatching them within 24/72 hours domestically/abroad.

Engineers online

From equipment model selection and solution design at the early stage, production capacity enhancement and product mix optimization at the intermediate stage, to aftersales services at the later stage

Fu Shuangquan

Qualification: Proficient at sand &gravel industry. He has helped 48 customers from 9 countries finish the installation, commissioning and operation training tasks.

Chuai Fubiao

Qualification: Ten years of experience in industrial grinding industry. He has helped 60 customers from 20 countries finish the installation, commissioning and operation training tasks.

Li Quancheng

Qualification: Proficient at industrial grinding industry. He has helped 58 customers from 18 countries put production lines into operation successfully.

Niu Anli

Qualification: Proficient at industrial grinding industry. He has helped 36 customers from 8 countries finish the installation, commissioning and operation training tasks.